Returns & Exchanges

At L'Atelier de Christine Lhuillier, we want you to be completely satisfied with your purchase. If you are not entirely happy, we offer a 30-day return policy for unused items in their original packaging.

1

Initiate Your Request

Log into your account or use our guest portal to select the items you wish to return and receive a Return Authorization number.

2

Prepare Your Package

Safely place the items in their original box with all tags attached, ensuring you include the printed return slip inside the parcel.

3

Ship to the Atelier

Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our artisans inspect the returned items, we will process your refund to your original payment method within 5 to 7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing